FAQ

1. How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 3–5 business days after shipment, depending on your location.

2. Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the United Kingdom.

3. Do you ship large items like sheds?

Yes, larger items may be shipped via freight carriers. Delivery is typically curbside and may require scheduling.

4. Does the shed come assembled?

No, most sheds require assembly. Instructions and necessary components are included with your purchase.

5. Can I return a shed?

Yes, returns are accepted within 30 days of delivery if the item is unused, unassembled, and in original packaging.

6. Can I return an assembled or installed shed?

No, assembled or installed products are not eligible for return due to their size and nature.

7. What should I do if my item arrives damaged?

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can assist you.

8. How can I track my order?

Once your order ships, you will receive a tracking number via email.

9. Do your products come with a warranty?

Warranty coverage may vary depending on the product. Please refer to the product page or contact us for more details.

10. What payment methods do you accept?

We accept major credit and debit cards as well as secure online payment methods.

11. Do I need tools to assemble the shed?

Basic tools may be required for assembly. Details are usually provided in the product instructions.

12. How can I contact customer support?

You can reach us at:

Email: contact@storinge.shop
Phone: +44 7405 678486
Address: 6 Oxford Street, Manchester M1 5QA, United Kingdom